• One-Stop Centre (OSC) is an innovative, holistic, person-centred care model developed
in recent years for survivors of violence against women and girls.
• OSC at Panzi Hospital in eastern Democratic Republic of Congo has been developed
after years of treating girls and women who have been raped in combination with
extreme bodily harm.
• OSC comprises four pillars, covering medical, psychosocial, legal, and socioeconomic
care needs, which are fulfilled in partnership. Based on genuine listening to a harmed
girl’s or woman’s personal narrative, personalised care is planned, implemented, and
documentedwith the aim of achieving health and reintegration in society.
• OSC gives more than holistic individual care; it provides a platform for achieving a
healthy life at the micro- (the person) and meso- (localsociety)levels and, if conscien-
tiously and systematically implemented in all health care structures, facilitates achieve-
ment of the right to health for all on the macro (national) level.